PATIENT INFO
Everything You Need Before Your Visit
NEW PATIENT
What to Expect on Your First Visit
1
Register with our friendly front office staff
2
Meet with your physical therapist for the initial evaluation
3
Your therapist asks about medical history, injury and current symptoms
4
Movement, strength, coordination, and more are evaluated
5
Your therapist recommends and prepares a course of treatments
6
Some treatments are performed the first day to get you started
7
Schedule your series of visits with the front desk
Before Your First Visit
- Complete your online New Patient Intake
- Make a list of questions to discuss on your first visit.
- Bring a copy of your insurance card and a photo ID
- Arrive 5 minutes early to finalize paperwork
“Well done is better than well said."
— Ben Franklin
Book Your Appointment Online
Use our online scheduling system to find a time that works for you. You can also call us at (254) 300-7123.
FAQS
Frequently Asked Questions
Physical therapy is a medical, hands-on approach to relieving pain and restoring function. Our PTs evaluate your movement patterns, identify the cause of your pain, and work to eliminate it.
Working with you and your doctor, we can discuss your options. Contact us today to discuss your current condition and set up a free consultation.
Yes. As a patient you have the right to receive physical therapy at any place you choose.
Our scheduling is easy — morning and evening appointments are available. Call us today or request an appointment online.
Please bring your prescription and insurance card. Fill out patient forms online beforehand, arrive 5 minutes early, and wear comfortable clothing.
Physical therapy is meant to relieve pain. You might experience some temporary soreness from using muscles that are weakened or recovering.
Yes, in most cases. Our office will assist in contacting your insurance company and determining your coverage.
For patients without insurance, we offer a discounted fee due at the time of service.
Cash, check, debit card, and credit card. Payment plans are available.
Loose fitting clothes and supportive sneakers are good choices.
Typically 45–60 minutes based on your specific needs.
Each patient’s diagnosis is different. Together with your physician, your therapist will develop a plan of care during your first visit.
INSURANCE INFORMATION
Coverage & Payment Options
Direct Access
Texas law allows licensed PTs to evaluate you without a doctor’s referral. We do need a referral to treat after 30 days.
Using Insurance to Pay
We are happy to assist in determining your level of coverage and verify before initiating physical therapy. We accept most major insurance and workers’ compensation plans.
Medicare Part B
We are happy to provide services to those covered under Medicare Part B.
Out of Network Insurances
We don’t have contracts with these carriers but many plans have very good out of network benefits. Give us a call.
Worker's Compensation
We must have your Work Comp claim number and adjuster contact info before we schedule you for care.
Questions About Your Statement?
Please give us a call! Our billing department are experts in insurance billing.